Under the hood

Field notes

How we build and secure real systems for New Zealand businesses. The honest version of how the work is actually done, plain English first and the detail underneath.

Latest · September 2026

Where this goes in the next twelve months

Someone asked how I see AI at work playing out over the next year. My honest guess, no hype and no doom: the capability stops being the story, and 'who signed off on this change' becomes the most important question in the building.

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September 2026

Built at breakfast, load-bearing by dinner

A safety fix I nearly filed under Later turned out to be holding up the roof nine hours after I made it. Why you act on the near miss the day you see it.

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September 2026

Letting an AI run my systems

I let an AI agent do most of the hands-on work on real business systems. Boring, proven discipline, not clever code. The honest version, near miss and all.

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August 2026

The safety check my biggest changes were skipping

A guard meant to catch every change quietly skipped the biggest, most dangerous ones. A textbook failure that only opens up under load.

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August 2026

I left my security system switched off on purpose

I built a system that can block unauthorised changes, then deliberately left it off. What weeks of watching the logs actually showed.

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August 2026

Why our test site follows the same rules as the real one

A practice site kinder than the real thing cost us real bookings. Why our test copy now enforces exactly what live does.

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July 2026

Locking down a platform

TrustPoint holds the proof that the right people are insured and safe on a building site. How we keep it airtight, plain English first.

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July 2026

Stopping spam without Google

Almost all form spam comes from robots that never open your page. We only accept a message from a real person. No Google, no captcha, no tracking.

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June 2026

Why your emails land in junk, and how we fixed ours

The email you sent never arrived and you had no idea. How we stopped ours going quietly to junk.

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May 2026

How I know before you do when something breaks

Two ways to find out your website is down: an annoyed customer, or a quiet system that tells you first.

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April 2026

What happens if it all burns down

The server dies, the building floods, someone deletes the wrong thing. Why it should be a bad afternoon and not a catastrophe.

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We build this kind of thing for a living

Websites, online systems, software products and ServiceM8 add-ons, built properly, right down to the details most people never notice.

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